Warehouse & Fulfilment : Blog

What’s stopping customers from buying your products?

Are slow page loading times stopping customers from buying your products? According to new research by The Wee Agency, slow websites are the biggest turn-off for ecommerce customers, with 58% of people claiming it puts them off buying brands’ products. However, despite the fact that site speed is a critical component of online sales, it is still an after thought for many ecommerce businesses. But...

How to improve order fulfilment & logistics

In our last post we talked about the five little things that can make a big difference to your ecommerce website, but today we’re going to take things a step further and talk about the logistics of ecommerce delivery. An ecommerce customer’s shopping experience does not end when they submit their order. It continues right through the order fulfilment and delivery process, until they...

5 little things that can make a huge difference to your ecommerce business

Sometimes it’s the little things that can make the biggest overall difference. This is certainly true of selling products online. The smallest tweaks to your ecommerce website’s shopping experience can lead to a whole host of advantages for your business, such as increased average order values and improved customer loyalty. Here we will share five little things you can do to contribute towards to...

Twitter Response Challenge: Which UK retailer came out on top?

If you utilise social media websites like Twitter as part of your online strategy, then you will know that they are not just for engaging with users and advertising your products, but for answering customer service queries too. In fact, for many consumers, Twitter is their preferred method of contact with brands, as they feel like they are more likely to get a quick...

5 new social media sites to look out for

Although the majority of brands now use social media sites like Facebook, Twitter and LinkedIn to engage with potential customers, build followings and drive sales, it doesn’t mean their social media strategies should end there. If you want to make a real impact, you need to keep up with the latest trends and that involves looking out for emerging social networking sites. Joining an...