Warehouse & Fulfilment : Blog

3 ecommerce mistakes to avoid making this Christmas

Christmas is the busiest time of year for most ecommerce retailers, however some end up making silly mistakes that cost them hundreds of pounds in sales! Here we’ve shared 3 common ecommerce mistakes so you know what to avoid doing this Christmas. 1. Creating a checkout process with too many steps A checkout process with too many steps will defeat the object of shopping...

How to improve customer service with easy returns

One of the biggest mistakes an ecommerce business can make is having an unfair or complicated returns policy. Making it difficult for customers to access the information they require about your returns policy or making the process expensive and complicated will not make your customers keep their items, but instead aggravate them further and ensure they never shop with you ever again. It is...

Create a good first impression on customers with great packaging

Product packaging is no longer just packaging. It’s a branding tool that requires extreme attention to detail, with most brands investing a significant amount of money in getting it perfect. However, not all packaging receives the same attention. The packaging that products are shipped in often receives very little attention and is seen as more of a practical item, rather than something that will...

A revolution in ecommerce shipping for Amazon and what it means for other e-tailers

According to various news sources, Amazon is planning an ecommerce shipping revolution. As of recently, the ecommerce giant has been rapidly setting up new fulfilment centres and even delivering some of its orders directly to customers. It is thought to be these initiatives that are hinting at possible new changes and a ‘revolution in ecommerce shipping’ for the company. Something Amazon has been increasingly...

Are you prepared for the Christmas rush?

In 2013 the number of online transactions at Christmas grew by almost 20% and it’s unlikely to slow down any time soon. Whilst improved online sales are great news for businesses, they can only truly benefit if they are fully prepared to handle the higher volume of orders over the festive period. Christmas is only a couple of months away, so we thought we’d...